Refund & Cancellation Policy
The following policies apply only to USGBC workshops. For questions regarding Education Provider courses, contact the Education Provider directly.
If you are unable to attend a workshop for which you are registered, contact the LEED Workshop Department at least one week prior to the workshop to cancel and receive an 80% refund or to transfer your registration to another scheduled workshop. Attendees may request a transfer of registration a maximum of one time. To request a transfer, submit your request in writing to workshop@usgbc.org at least one week prior to the workshop date and your transfer will be processed.
You may not receive a refund or switch your registration less than one week prior to the workshop date. Transfers are subject to availability.
If you would like a colleague to replace you at the workshop, e-mail workshop@usgbc.org and the substitution will be processed. Your replacement must be employed by the same company.
Should USGBC have to cancel a workshop, attendees can receive a 100% refund or transfer their registration to another scheduled workshop.
There are NO refunds for the purchase of any Reference Guide or online course.